Shipping policy
SHIPPING POLICY.
When you purchase goods from our Site https://marissafarrarbooks.com/ (hereafter known as the Site), the goods will be delivered through one of the following methods:
1. Digital goods are delivered instantly by an email from BookFunnel to the email address you used at Checkout. If you do not see it, please check your Spam, or if using Gmail, check your Promotions tab.
2. Print books are delivered by shipping. Print books are shipped by Marissa Farrar.
Average shipping times:
To USA 7 to 10 working days
To UK 1 to 3 working days
To Europe 7 to 10 working days
To Australia 14 to 21 working days
You are required to provide us with a complete and accurate delivery address, including the name of the recipient if physical goods. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
REFUND POLICY
Please choose carefully. Refunds only given if you buy a duplicate digital item within 48 hours of first purchase in which case the duplicate item will be refunded and notify us within 30 days of your order.
If you received damaged or defective print books, or if your order failed to arrive, we are happy to provide a replacement order with free shipping or a refund if you notify us within 30 days of your order’s shipment date.
Otherwise, refunds do not apply to the following goods: Digital goods: ebooks and audiobooks. These are instant downloads.
Deliveries to all EU countries:
We ship to customers in EU countries. For all orders shipped to countries within the European Union (EU) with a total value under 150€ (excluding taxes and delivery), taxes and duties will be paid at checkout. This means that the price you see for the item(s) in your cart is the final price you'll pay, and there will be no additional fees or charges upon delivery. We make sure to follow all EU regulations and guidelines regarding taxes and duties, and we strive to make the checkout process as easy and transparent as possible.
Import taxes and tariffs. MarissaFarrarBooks is not responsible for paying additional import taxes or tariffs added to orders. If your country has import taxes, you are responsible for paying those.